Loan Accounts News | BFS Corporate

Posted by adminbfs on May 17, 2011 in Corporate News, Loan Accounts News, Press Room

BFS Conducts Field Processing in Cavite

BFS recently conducted door-to-door visits for inactive accounts. Several teams of Account Specialists visited Golden City Dasmarinas, City Homes Resortville, City Homes Dasmarinas and Springville Subdivision in Cavite, and Golden City Sta. Rosa and San Lorenzo South in Laguna. Teams conducting field processing visited 732 households in October and 190 accounts in September in Springville alone.The teams met with community leaders and borrowers who clarified their concerns about their housing loans and customized resolution packages. Property sales flyers were given to households for those interested in value for money pre-owned properties in prime locations all over the Philippines. Says President Federico Y. Cadiz Jr., “More field processing activities are being planned in the last quarter of the year as BFS endeavors to assist borrowers towards...

Posted by adminbfs on May 17, 2011 in Corporate News, Loan Accounts News, Press Room

B-Online Customer Service Desk is Live!

On November 2, BFS, the premier special assets management and mortgage servicing company,through its online customer service desk, became available to chat with borrowers through the internet, Mondays to Fridays from 9 am to 6 pm and Saturdays from 9am to 12 noon, or otherwise by appointment. ”B-ONLINE Customer Service Desk” is a powerful feature offered by BFS that takes advantage of theincreasing internet familiarity and connectivity enjoyed by its customer base. BFS customers from asfar North as Ilocos Norte and as far South as Tawi-tawi may now transact “live” with BFS authorized representatives through the net. “We realize that some of our customers do not always have the time and money to bridge the physical distance to see us face to face in our offices. Some are even working abroad as OFWs and it would be too costly for them to reach us to ask questions. BFS wants to make it more convenient for them. Now,all that they have to do is to look for a computer with...

Posted by adminbfs on May 16, 2011 in Corporate News, Loan Accounts News, Press Room, Properties News

4 Easy Ways to Contact BFS

1. Visit our offices at 22nd and 24th Floor of the BPI Buendia Center on Sen. Gil Puyat Avenue in Makati, on the 8th Floor of the Insular Life Corporate Center in Alabang, and at Unit 301 at the Plaza De Luisa in Davao City 2. Call us at 750-38-88 or PLDT toll-free outside of Metro Manila and Davao at 1-800-10-2255-BFS. 3. Text us at 0922-999-BFS. Borrowers may also reach us by texting their handling Account Specialist for questions regarding their account. 4. Through the web at www.bfs.com.ph. Contact us real-time online at www.bfs.com.ph and click on B-Online. All borrowers located all over the globe may now simply log on to www.bfs.com.ph and click on the Customer Service Desk...

Posted by adminbfs on Apr 11, 2011 in Corporate News, Loan Accounts News, Press Room, Properties News

BFS Makes Resolution Possible Through B-Online, Activates New Toll Free Service

Balikatan account holders all over the globe may now talk to their assigned Account Specialist on the web real time by logging on to www.bfs.com.ph through B-Online. The B-Online Customer Service Desk is a powerful feature that takes advantage of the increasing internet familiarity and connectivity of Balikatan borrowers. The initial phase of the project is targeted towards clients with their own computers and internet access. Based on the latest website stats, the B-Online page is receiving a daily average of 35 views and 25unique hits. Clients abroad are also taking advantage of this service with web visits from the United States, United Arab Emirates, Oman, Saudi Arabia, Qatar, the Netherlands, Malaysia, Kuwait, United Kingdom and Australia. One B-Online success story hails from Mindanao. Mr. and Mrs. Nalderito Resente of Scions, Iligan City in Mindanao initially thought that resolution was hopeless since Iligan was far from Manila and they did not know how and who to call. Through B-Online, their handling Account Specialist, Bryan Organo, explained the process and...

Posted by adminbfs on Mar 21, 2011 in Corporate News, Loan Accounts News, Press Room

BFS Offers “Bahay Condonation Special”

BFS is offering a Special Condonation Offer for Cash Settlements to qualified Balikatan account holders throughout the country. The promo is in continuation of its “100% Penalty Condonation and up to 100% Interest Condonation” resolution program. It is in line with the commitment to encourage loan resolution and help its clients avoid foreclosure. Qualified accountholders will be informed by courier about the limited special condonation offer.Borrowers in Cavite, Bulacan, Laguna, Rizal and Metro Manila may avail themselves of the promo until April 29, 2011 while accounts in other areas have until May 31, 2011. The special discount offer may be withdrawn at any time and does not suspend any pending foreclosure process on the borrowers’ accounts unless they enter into a loan settlement agreement with...