2011 May | BFS Corporate

Posted by adminbfs on May 17, 2011 in Corporate News, Press Room, Properties News

BFS Offers Special Discounts to Qualified Borrowers

BFS offered another special discount to qualified Balikatan borrowers until December 15, 2010. Rather than see borrowers lose their homes through foreclosure, BFS is offering another opportunity for qualified borrowers to resolve their housing loans and realize savings. This only shows BFS’ continuing commitment to give all borrowers every opportunity to settle their delinquent housing loan obligations through affordable financial packages and have a chance at...

Posted by adminbfs on May 17, 2011 in Corporate News, Loan Accounts News, Press Room

B-Online Customer Service Desk is Live!

On November 2, BFS, the premier special assets management and mortgage servicing company,through its online customer service desk, became available to chat with borrowers through the internet, Mondays to Fridays from 9 am to 6 pm and Saturdays from 9am to 12 noon, or otherwise by appointment. ”B-ONLINE Customer Service Desk” is a powerful feature offered by BFS that takes advantage of theincreasing internet familiarity and connectivity enjoyed by its customer base. BFS customers from asfar North as Ilocos Norte and as far South as Tawi-tawi may now transact “live” with BFS authorized representatives through the net. “We realize that some of our customers do not always have the time and money to bridge the physical distance to see us face to face in our offices. Some are even working abroad as OFWs and it would be too costly for them to reach us to ask questions. BFS wants to make it more convenient for them. Now,all that they have to do is to look for a computer with...

Posted by adminbfs on May 17, 2011 in Corporate News, Press Room

BFS Launches its Property Management Services in Luzon, with Plans for Mindanao

BFS formally launched its new property security and maintenance programs on November 22, 2010 replacing current resident caretakers with security guards and maintenance personnel in four critical subdivisions out of 255 subdivisions. The transition to the new set-up met some resistance from unyielding resident caretakers who resorted to various forms of protests ranging from emotional pleas, compromise offers, threats of negative media, political patronage and violence that posed many challenges to the implementation of new strategies. Nevertheless, the transition pushed through as planned. BFS also plans to expand its property management services to Mindanao, with Davao, Tagum, and Panabo as the pilot areas in the first quarter of...

Posted by adminbfs on May 16, 2011 in Corporate News, Loan Accounts News, Press Room, Properties News

4 Easy Ways to Contact BFS

1. Visit our offices at 22nd and 24th Floor of the BPI Buendia Center on Sen. Gil Puyat Avenue in Makati, on the 8th Floor of the Insular Life Corporate Center in Alabang, and at Unit 301 at the Plaza De Luisa in Davao City 2. Call us at 750-38-88 or PLDT toll-free outside of Metro Manila and Davao at 1-800-10-2255-BFS. 3. Text us at 0922-999-BFS. Borrowers may also reach us by texting their handling Account Specialist for questions regarding their account. 4. Through the web at www.bfs.com.ph. Contact us real-time online at www.bfs.com.ph and click on B-Online. All borrowers located all over the globe may now simply log on to www.bfs.com.ph and click on the Customer Service Desk...

Posted by adminbfs on May 11, 2011 in Corporate News, Press Room

Making Things Right

A mortgage servicing and asset management platform takes on the daunting task of helping low-income families pay off their loans and finally-some after more than a decade-own their homes. Juno Henares-Chuidian, Head of Corporate Communication of BFS to its borrowers has a lot on her plate. First, she has to bust misconceptions that BFS is a real estate company or a mortgage bank. Neither is it a collections agency nor is it a charity house. Second, she has to make sure those misconceptions are held at bay and re-introduce-nay, re-educate borrowers on the values of good debt and money management. A recent survey commissioned by Mastercard reports that Filipina women rank high among her Asian sisters when it comes to financial literacy but this writer begs to differ we come in sixth with a score of 66.6 for Basic Money Management, and come in ninth at 55.6 for Investment. According to the Philippine Consortium on Migration and Development (PhilComDev), one of the organizations involved in the recently launched Pinoy...