BFS reaches out to Balikatan account holders in GenSan
(The Mindanao Bulletin and Sapol News Bulletin) Pioneer mortgage servicing company BFS continues to provide ways to reach Balikatan accountholders throughout the country. Since assuming the Balikatan portfolio of 52,000 delinquent accounts from the National Home Mortgage Finance Corporation (NHFMC) in 2006, BFS has been working to resolve these long-standing housing loan obligations. BFS has regional coverage that relies on field coverage employing a strategy of periodic face-to-face visits conducted by qualified account specialists, bringing the BFS office to its clients, so to speak. For its Mindanao outreach program, BFS account specialists recently conducted door-to-door visits in General Santos City to discuss resolution programs, pricing, and special offers, including its Panalo Max campaign. Panalo Max is BFS’ most recent offer of affordable settlement pricing to qualified borrowers including 100% waiver of penalties, up to 100% interest condonation, and in some instances, even settlement amounts below principal. “Conducting these monthly field visits is strategic to us rather than just relying on our physical brick and mortar presence and online coverage....
