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Posted by on May 21, 2011 in Corporate News, Loan Accounts News, Press Room, Properties News

B-Online Reaches Out to Customers

BFS’ new platform of communication called the B-ONLINE Customer Service Desk was in response to the need of BFS clients for a quick, convenient and real-time means of clarifying various issues and concerns about their existing accounts. As the premier special assets management and mortgage servicing company, BFS services both performing and non-performing loans including the Balikatan portfolio with over 52, 000 accounts nationwide. The company’s past efforts of reaching out to clients included setting up offices in provinces, conducting field visits and a communications campaign through post, landline and mobile phones, SMS messages and emails. “We realize that some of our customers do not always have the time and money to bridge the physical distance to see us face to face in our offices. Some are even working abroad as OFWs and it would be too costly for them to reach us to ask questions. BFS wants to make it more convenient for them. Now, all that they have to do is to look for a computer with...

Posted by on May 21, 2011 in Corporate News, Press Room

BFS Leads The Way in Adopting International Best Practices

BFS Leads The Way in Adopting International Best Practices

BFS, the premier special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of Balikatan Housing since 2005. In the process, it has not only managed to liquefy non-performing assets but has provided delinquent borrowers access to affordable and flexible plans to finally settle long outstanding obligations and fulfill their dreams of permanent homeownership. BFS’ COO Beth Gilson recently attended the National Mortgage Servicing Convention and Expo in Dallas, Texas organized by the US Mortgage Bankers’ Association. Beth attended as part of BFS’ commitment to continuously observe international best practices in mortgage servicing. Over 2,500 leading mortgage industry players attended, including senior executives of Fannie Mae, Freddie Mac and Ginnie Mae, the major US servicers, special servicers, sub-servicers, real estate professionals, lawyers and default management professionals and IT practitioners. The four-day conference covered a wide range of hot topics in the mortgage industry, such as loss mitigation techniques and programs, major government housing agency default management initiatives, foreclosure issues including the recent halt in thousands...

Posted by on May 20, 2011 in Loan Accounts News, Press Room

Joel Micarte, isang BFS Happy Homeowner mula sa Davao

Joel Micarte, isang BFS Happy Homeowner mula sa Davao

Masayang tinanggap ni Gng Zenaida Micarte, maybahay ni G. Joel Micarte, ang kanyang TCT mula kay BFS Account Specialist Irwin Aton Si Joel Micarte ay isa lamang sa libu-libong natulungan ng BFS na maging lehitimong may-ari ng kanyang bahay at lupa sa Roseville Subd., Lanang, Davao City. Lima ang anak ni Joel at lahat ay pawang mga nag-aaral pa kaya kapos ang kanyang kinikita bilang fork lift operator para matugunan ang kanyang mga obligasyon. Napabayaan ni Joel ang pagbabayad sa kanyang bahay at lupa. Hindi niya naisip na maaring tuluyang mawala ang hinuhulugang bahay isang araw. Mabuti na lamang at nailipat ang kanyang account sa BFS noong 2005 at nagkaroon si Joel ng panibagong pagkakataon para ayusin ang kanyang problema sa bahay. Sa pakikipagtulungan sa BFS, naipaliwanag nang mabuti ng kanyang Account Specialist ang mga produktong pang-resolusyon na naaayon sa kanyang kakayahang pinansyal. Kinailangan ni Joel na lumapit sa kanyang mga kamag-anak para humingi ng tulong. “Masaya ako. Dapat magbayad talaga ng utang. Natuwa kami dahil napunta sa BFS...

Posted by on May 20, 2011 in Corporate News

BFS Leads The Way in Adopting International Best Practices

BFS Leads The Way in Adopting International Best Practices

A Balikatan borrower gets counseled by a highly trained BFS Account Specialist BFS’ COO Beth Gilson recently attended the National Mortgage Servicing Convention and Expo in Dallas, Texas organized by the US Mortgage Bankers’ Association. Beth attended as part of BFS’ commitment to continuously observe international best practices in mortgage servicing. Over 2,500 leading mortgage industry players attended, including senior executives of Fannie Mae, Freddie Mac and Ginnie Mae, the major US servicers, special servicers, sub-servicers, real estate professionals, lawyers and default management professionals and IT practitioners. The four-day conference covered a wide range of hot topics in the mortgage industry, such as loss mitigation techniques and programs, major government housing agency default management initiatives, foreclosure issues including the recent halt in thousands of foreclosures due to “robo-signing”, servicer compensation, paperless servicing and other topics related to the future of mortgage servicing. Beth is excited about the learnings from the conference as it applies to BFS. “One of the main issues in the US is the volume of loan...

Posted by on May 18, 2011 in Corporate News, Loan Accounts News, Press Room

BFS’ Highly Discounted Offer for Balikatan Borrowers

BFS’ Highly Discounted Offer for Balikatan Borrowers

The Diaz family was glad to receive their TCT from a BFS Account Specialist BFS, the premier special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of Balikatan Housing since 2005. In the process, it has fulfilled the dreams of homeownership for thousands of Filipinos.  Most Filipinos see homeownership as the realization of a dream. The same holds true for thousands of Balikatan borrowers who have defaulted on their loans for an average of at least 10 years. BFS understands the dream and goes through such lengths to make legitimate homeownership possible. “We understand that people become emotionally attached to their homes. As much as we can, depending on the case, we extend substantial discounts. Foreclosure is always a last resort and the least preferred option. But rather than see people lose their homes through foreclosure, we counsel them and help them arrive at the best settlement arrangement. Of course, the onus is always on the part of the borrower, to show sufficient...

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