Handling loan portfolios, the BFS way

(Manila Bulletin)

There are many challenges to handling a non-performing loan portfolio.  But it takes a no-frills IT-driven system and dedicated account specialists to simplify the process and serve the needs of delinquent borrowers,” says Federico Cadiz, president of BFS, a mortgage servicer and special asset management company for a portfolio of more than 52,000 highly delinquent loan accounts from the National Home Mortgage Finance Corporation (NHMFC).  BFS was set up to manage such a portfolio by establishing a mortgage platform which manages all core competencies for servicing including loan origination, loan underwriting, loan servicing, credit management, valuation, default management, loss mitigation, property management and sales, and secondary market distribution.  Operating for eight years now, BFS has provided home ownership for more than 25,000 Filipinos families around the country by helping them reacquire their homes through convenient means.

Balikatan account holders may visit any of the BFS offices in Makati, Alabang and Davao. They may also call BFS through trunk lines (02) 756-6230 / 750-3888, call the Davao office direct through (082) 221-0809, or call PLDT toll-free outside of Metro Manila and Davao through 1-800-10-2255-BFS (237). BFS is also reachable through Text Number 0922-9999-BFS, via e-mail at info@bfs.com.ph, and real time online by accessing www.bfs.com.ph and clicking on B-Online.