BFS Makes Homeownership Possible for Manuela Gutierrez

Manuela Gutierrez (right) receives her TCT from BFS Account Specialist Racquel Buenaventura

Manuela Gutierrez and her spouse are both teachers at the Nueva Ecija University of Science and Technology in Cabanatuan City. They live in a modest home in Bo. San Roque Gapan, Nueva Ecija with their three children. They also take care of the medical needs of aging parents and could not keep up with their mortgage obligations.

Fortunately, Manuela’s loan was included in a portfolio turned over to BFS for servicing. BFS contacted Manuela, apprised her about her loan as well as the resolution options.

“I went to BFS four times before deciding that I had to settle one way or the other. So I asked help from family and friends. I’m quite happy now that the loan is settled at a significantly lower price. We must honor our mortgage obligations and not enter into something unless we are sure of our finances.”

The Gutierrezes realized that BFS is a partner in homeownership. “The constant reminders and the very professional way of accommodating us helped. They truly understood my situation. Maraming Salamat sa BFS,” Manuela ends.

BFS, the premiere special assets management and mortgage servicing company, has been resolving the 52,000 loan accounts of Balikatan Housing since 2005. In the process, it has fulfilled the dreams of homeownership for thousands of Filipinos.